FAQS

Permanent RGB lighting is a lighting system that uses RGB color changing technology to create a wide range of lighting options. Unlike traditional holiday lights which are only put up for a specific season, permanent lighting is designed to be installed year-round. This system allows you to customize the color of your lights on a permanent basis with the ability to choose from millions of color combinations depending on the occasion or mood.

The OMNI lighting system can work in conjunction with an existing landscape lighting system and offer architectural down lighting that accents the structure's features. The Omni lighting system can create a dynamic lighting display along a roofline that can be changed with a simple press of a button from a 3,000k warm white down light to a holiday theme in seconds. For homes that are professionally lit for the holiday season, the Omni lighting system can work to further enhance the holiday experience by allowing for an existing lighting budget to then be expanded into new additions like foliage or ground decorations after investing in the year-round, permanent Omni system.

Our systems are not only the easiest to install but also come with the most versatile options in terms of power and track configurations. We stand out in the industry with the best pricing and the most comprehensive warranties. Our dedication to customer satisfaction is reflected in our unmatched product support and the free certification, training, and networking events we offer to contractors and distributors. Through our national distribution network, we ensure that our products reach contractors promptly, enabling them to meet their project deadlines with ease.

Omni RGB Lighting offers a limited lifetime warranty of 50,000 hours.

Though Govee and Omni are similar in concept, there are several differences that set them apart. The Omni light system is installed in a powder coated, extruded millennium falcon track that conceals the wires for a clean and long lasting install that is fixed to the structure. The light system has light pucks with three LED diodes that are spaced at 8”.

Simply click the “I Want OMNI” link at the top of the home screen and fill in your information to find certified installers closest to you.

Yes, Omni RGB Lighting is IP67 rated and fully waterproof.

Omni RGB Lights have a lifetime rating of 50,000 hours.

The Cost per foot for the Omni system does vary depending on the local market and variables pertaining to the specific installation, but is very competitive when compared to similar lighting systems.

Yes, Omni lights are dimmable.

If one light has stopped working, the whole strand will need to be replaced. The strands are only 5 lights long so replacing them is easy and must be done by a trained professional.

The lights on the track lighting system are spaced 8 inches apart.

Yes, each light in the Omni Track Lighting system can be individually customized through the Surplife app.

No, they do not perform the same functions. Power injections are used to bring in supplemental power as the voltage will degrade along the light strands. Signal boosters are used to enhance the signal strength over large gaps in lights covered by extensions.

Most likely, not. Omni is a 12V system, which usually does not require an electrician’s license to install. However, some municipalities will still require a license to install 12V lights or a special license to install any lighting system that is considered to be a permanent install. Please check with your local codes office.

Yes, you must register and attend a training session sponsored by Omni to be able to purchase the product.